Tripolis USA – Privacy Policy

Last Updated: December 23, 2025

Tripolis USA (“Tripolis,” “we,” “us,” or “our”) respects your privacy and is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://tripolisusa.com, purchase our products, sign up for communications, or otherwise interact with our website and services (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

Information We Collect

a. Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Place an order or create an account

  • Subscribe to emails, promotions, or product updates

  • Register a device or warranty

  • Contact customer support or submit a form

This information may include:

  • Name, email address, shipping and billing address, phone number

  • Payment and transaction details (processed securely by third-party payment providers)

  • Product preferences, skincare concerns, or survey responses

  • Any information you choose to provide when communicating with us

b. Information Collected Automatically

When you visit or interact with our website, we may automatically collect:

  • IP address, browser type, device information, operating system

  • Pages viewed, time spent on the site, referring and exit pages

  • Shopping behavior such as cart activity and product interactions

  • Email engagement metrics such as opens and clicks

  • Data collected through cookies, pixels, and similar tracking technologies

c. Information from Third Parties

We may receive information from trusted third parties, including:

  • Payment processors and fulfillment partners

  • Advertising and analytics providers

  • Marketing platforms that help us deliver relevant offers and measure performance

How We Use Your Information

We use the information we collect to:

  • Process orders, payments, shipping, and returns

  • Operate, maintain, and improve our website and products

  • Communicate with you about orders, product updates, promotions, and support

  • Personalize your shopping experience and product recommendations

  • Analyze website performance and customer engagement

  • Detect fraud, ensure security, and comply with legal obligations

How We Share Your Information

We may share your information with the following categories of recipients:

• Service Providers

Trusted third-party vendors that help us operate our business, such as payment processing, order fulfillment, email delivery, website hosting, analytics, and customer support. These providers are permitted to use your information only to perform services on our behalf.

• Marketing & Advertising Partners

We may work with advertising partners to display relevant ads or offers. These partners may use cookies or similar technologies to personalize advertising based on your interactions with our website.

• Legal and Compliance Obligations

We may disclose information if required by law, regulation, legal process, or to protect the rights, safety, and property of Tripolis USA, our customers, or others.

We do not sell personal information for monetary compensation. However, certain data-sharing activities may be considered a “sale” or “sharing” under applicable privacy laws.

Email and SMS Communications

If you choose to subscribe or provide your contact information, you may receive:

  • Order confirmations and service-related messages

  • Product announcements, promotions, and skincare education

  • Special offers or updates from Tripolis USA

You may opt out of marketing emails at any time by clicking the “Unsubscribe” link in any email. If you opt into SMS messages, you may opt out by replying “STOP.” Message and data rates may apply. Consent to receive marketing communications is not required to make a purchase.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable core website functionality and shopping features

  • Remember your preferences and settings

  • Personalize content and product recommendations

  • Measure traffic, usage patterns, and campaign effectiveness

You can manage or disable cookies through your browser settings, though some features of the site may not function properly as a result.

Third-Party Links

Our website may contain links to third-party websites, platforms, or services. Tripolis USA is not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing personal information.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. While we strive to use commercially acceptable means to protect data, no method of transmission over the internet or electronic storage is completely secure.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access the personal data we maintain about you

  • Request correction or deletion of your information

  • Opt out of certain data sharing or marketing activities

  • Request a copy of your data in a portable format

To exercise these rights, please contact us using the information below. We may verify your identity before fulfilling your request.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Children’s Privacy

Our Services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.

International Users

If you access our website from outside the United States, your information may be transferred to and processed in countries where data protection laws may differ. By using our Services, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our Services after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Tripolis USA
Email: support@tripolisusa.com
Website: https://tripolisusa.com

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